Customer Service

CONTACT US

For customer service, please contact:

Customer Service

Toll free: 844-327-5757
Fax: 855-822-0957
Mail correspondence to: internationalhcp@harpercollins.com
Hours of operation are 8:30am – 5:00pm EST, Monday through Friday
Physical mail to:

HarperCollins Publishers
30 Ed Preate Dr, Ste 106
Moosic PA 18507

Credit Services

Toll free number is: 800-233-4727

Returns

All returns cartons and packages must be packed securely, must include appropriate documentation and be shipped prepaid to:

HarperCollins Canada Ltd
Attn: Returns Department c/o ASL
2160 Buckingham Road
Oakville, ON
L6H 6M7

Any returns made in person must include POD.

General Inquiries

HarperCollins Canada Ltd.
22 Adelaide Street W
41st Floor
Toronto, ON
M5H 4E3
Phone: 416-975-9334
To place an order, or to contact our order and customer service department, please email internationalhcp@harpercollins.com.

Contact our Social Media & Influencer Team

Social Media: facebookca@harpercollins.com

Influencers: hccinfluencers@harpercollins.com

Customer Support for eBooks and Applications

For formatting fixes and corrections for ebooks purchased in Canada, we recommend you contact the customer support line of the vendor you purchased the file from. It is through your account with our ebook resellers that HarperCollins Canada is best able to send you a corrected file.

For other inquiries regarding Canadian ebooks or support requests for applications purchased through the Canadian iTunes store, contact DigitalProductFeedback@HarperCollins.com